PRICING
Plans and pricing guide
Choose the plan that suits your business best.
Core
$
20
AUD
$20AUD
user/month
Minimum 5 users – Billed annually
For small businesses wanting a head start on tracking their jobs.
Core plan includes:
- Unlimited jobs
- Frequent updates
- Capture web enquiries
- 100 GB document storage
- Basic job tracking
- Basic job quoting and invoicing
- Basic pricebooks
- Timesheet tracking
- Scheduling and dispatch
- Integration with Xero, MYOB, Quickbooks and Outlook
- Payment sync
- iOS and Android apps for technicians
MOST POPULAR
Professional
Contact us for pricing
Minimum 5 users
For growing businesses wanting to streamline their operations.
Includes Core, plus:
- Split jobs/Multi-stage jobs
- Job templates
- Job and workforce compliance
- Multi-company support
- Customer specific price books, settings and credit limits
- 3 custom dashboards
- 10 custom reports
- 100 custom fields
- Digital forms and forms designer
- iOS and Android app for supervisors/managers
Enterprise
Contact us for pricing
Minimum 20 users
For well-established businesses wanting ERP functionality without the cost.
Includes Professional, plus:
- Contractor portal
- Dedicated field app login for subcontractors
- Rule based workforce and job compliance
- Integrations with Power BI, B2B Integrations, Webhooks
- Unlimited custom form fields
- Unlimited dashboards
- Unlimited custom reports
- Dynamic price books
| Core | Professional | Enterprise | |
|---|---|---|---|
| Overview | |||
| Minimum number of users | 5 | 5 | 20 |
| Maximum number of users | Up to 20 users | Unlimited | Unlimited |
| Unlimited number of jobs |  |  | |
| 100 GB file storage |  | | |
| iOS and Android Field App for Technicians | | | |
| iOS and Android Field App for Supervisors and Managers | | | |
| Customer Relationship Management | |||
| CRM Basic | | | |
| CRM Advanced | | | |
| Multiple contacts and site locations per customer | | | |
| Customer specific | |||
| Standard pricebooks | | | |
| Dynamic pricebooks | | ||
| Settings and overrides | | | |
| Credit limits | | | |
| Lead and Opportunity Management | |||
| Capture web enquiries | | | |
| Quotes (Basic) | | | |
| Quote templates | | | |
| Quote themes | | | |
| Automated quote follow-ups coming soon | | | |
| Job Management | |||
| Kanban board with configurable flow | | | |
| Job card | | | |
| Tasks | | | |
| Checklists/Task templates | | | |
| Job Evidence Tracking; Photos, Videos, PDF, Word, Excel | | | |
| Timesheet tracking | | | |
| Materials tracking | | | |
| Scheduling and dispatch | |||
| Calendar based scheduling and appointments | | | |
| Map based scheduling /run sheet builder | | | |
| Dispatch work to subcontractors via email | | | |
| Split jobs/Multi-stage jobs | | | |
| Recurring jobs | | | |
| Budgets vs Actuals | | | |
| Job templates | | | |
| Job alerts | | | |
| Automated emails and text messages coming soon | | | |
| Custom fields | 100 | Unlimited | |
| Workflows | 5 | Unlimited | |
| Multi-company job management | | | |
| Financial Management | |||
| Customer Invoices | | | |
| Suppliers invoices/Bills | | | |
| Automated invoice follow-ups coming soon | | | |
| Credit notes | | | |
| Purchase orders | | | |
| Multi-company support | | | |
| Budgets vs Actuals | | | |
| Payment Sync | | | |
| Recipient-Created Tax Invoices (RCTIs) | | ||
| Catalogue and Pricing | |||
| Service items | | | |
| Material items | | | |
| Units of measure | | | |
| Multiple Pricebooks | | | |
| Safety, Quality and Compliance | |||
| Job packs | | | |
| Compliance tasks | | | |
| Compliance alerts | | | |
| Checklists/Task templates | | | |
| Workforce compliance | |||
| Employees | | | |
| Subcontractors | | | |
| Rule based workforce compliance | | ||
| Rule based job safety and compliance | | ||
| Contractor Management | |||
| Claim management | | ||
| Recipient-Created Tax Invoices (RCTIs) | | ||
| Contractor Portal | | ||
| Dedicated subcontractor employee login to technician field app | | ||
| Reporting | |||
| System standard dashboards | | | |
| System standard reports | | | |
| Custom dashboards | 3 | Unlimited | |
| Custom reports | 10 | Unlimited | |
| Integrations | |||
| QuickBooks | | | |
| Xero | | | |
| MYOB Online | | | |
| Payment Sync | | | |
| Outlook | | | |
| Power BI | | ||
| B2B Integration | | ||
| Webhooks | | ||
| Security | |||
| System standard security roles | | | |
| Custom security roles | | | |
| Add Ons | |||
| Digital forms and form designer | Available | Included | Included |
| Work order importer | Available | Available | Available |
| Customer portal | Available | Available | Available |
| Online payments coming soon | Available | Available | Available |
| Asset management | Available | Available | |
| Project management | Available | Available | |
| WorkBuddy Connect | Available | Available | |
| Variation management | Available | ||
| Defect management | Available | ||
| Subcontractor claims management | Available | ||
| Inventory management and procurement coming soon | Available | ||
| Equipment management and hire billing coming soon | Available | ||
| User Support and Training | |||
| Self-serve knowledge base | | | |
| Email support | Standard | Priority | Priority |
| Dedicated customer success manager | |
TESTIMONIALS
See what our customers say
Our clients love and have embraced the client portal. They can drag out live data themselves and look at different work statuses reducing our general day to day communications.
WorkBuddy creates a single source of truth through centralised data, so we can easily investigate our processes to see what is making money, what isn’t and what is costing us valuable time.
We love that WorkBuddy is so robust and flexible. WorkBuddy is always open to customer feedback and keeping the product great at managing my jobs.
Before WorkBuddy we used to do things more manually. I would need staff triple the size we have now to cope with the amount of work orders WorkBuddy can process.
We love that WorkBuddy is cloud-based. We’ve been able to keep our operations running while adhering to social distancing measures throughout the pandemic.
The team at WorkBuddy made it so easy to implement and use the platform. We now have greater visibility and control over our operations, with our business on the path to growth.
WorkBuddy keeps my workflow uninterrupted. It has all the tools I need on one screen to view, dispatch and track Technicians.
FAQs
Frequently asked questions
Setup fees are based upon business size and users. This can be discussed further with a WorkBuddy consultant on 1300 858 646.
We accept direct debit and all major credit cards, including Visa, Mastercard and American Express.
We accept the following pricing models:
- Monthly payments
- Annual subscription
- Quote based
WorkBuddy is currently available in Australia and New Zealand.
WorkBuddy software is currently available in English only.
WorkBuddy is ideal for any medium to large trade, multi-trade of field service business from any industry. Examples include:
WorkBuddy is perfect for business owners who run multiple trade entities or business units. WorkBuddy can provide you with a multi-company option allowing you to keep invoicing, jobs and work orders separated by the businesses you run.
Read more about our offering for multi-trade businesses.
A typical user of WorkBuddy has around 5 – 1000+ users.
If the standard solutions of WorkBuddy do not meet your business needs, we offer custom solutions tailor-made for your business.
Find out more about WorkBuddy Job Safety and Compliance.
Book a personalised demo to learn more
Explore all our platform features with a WorkBuddy consultant and find the right solution for your individual business needs.
