A tradies’ guide to mastering the customer follow-up

A tradies’ guide to mastering the customer follow-up

Tradies often focus on winning jobs and nothing else, but this isn’t an effective way to run a business. Customer communications don’t end when you’ve made the sale — you must follow up with clients. In fact, neglecting existing customers can close the window on revenue-boosting and reputation marketing opportunities. To help you build stronger […]